1. Data Controller
The data controller for personal data processed through this website is Cyberkod, a technology company based in Samsun, Turkey, providing enterprise software development, web and mobile application projects, and digital transformation consulting.
For any privacy-related requests, contact us at info@cyberkod.com or +90 (537) 568 25 38.
2. Personal Data We Process
Through the Cyberkod website (cyberkod.com) and our communication channels, we may process the following categories of personal data:
- Identity and contact details: full name, email address, phone number, company name
- Request and project information: message content, project type and budget preference submitted via the contact form
- Technical data: IP address, browser type, device information, session and access logs
- Cookie data: cookies required for site functionality (see our Cookie Policy for details)
3. Purposes of Processing
We process your personal data for the following purposes, based on the legal grounds set out in KVKK and GDPR:
- Evaluating quote requests and contacting you
- Providing information about our services and managing project processes
- Ensuring website security, resolving technical issues and improving performance
- Fulfilling legal obligations
- Marketing and informational activities where you have given explicit consent
4. Data Transfers
Your personal data may be transferred only for the purposes stated above and in compliance with applicable law. Recipients may include:
- Hosting and infrastructure providers (servers, CDN, email infrastructure)
- Legal and financial advisors (where required by law)
- Competent public authorities (upon legal request or regulatory obligation)
5. Retention Period
We retain personal data for as long as necessary to fulfil the processing purpose and in accordance with applicable statutory limitation periods. Contact form records are kept for up to 2 years after the request is closed; records required by law are retained for the periods prescribed by relevant legislation. After the retention period, data is deleted, destroyed or anonymised.
6. Data Security
Cyberkod implements technical and organisational measures including SSL/TLS encryption, access controls, secure server infrastructure and regular backups to protect your personal data. Only authorised personnel with a legitimate need access personal data.
7. Your Rights
Under KVKK and GDPR (where applicable), you have the right to:
- Learn whether your personal data is being processed
- Request information about processing
- Learn the purpose of processing and whether data is used accordingly
- Know third parties to whom data is transferred domestically or abroad
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of data where conditions are met
- Request notification of correction or deletion to third parties
- Object to processing based solely on automated decision-making
- Claim compensation for damage arising from unlawful processing
8. How to Exercise Your Rights
Submit requests regarding your rights to info@cyberkod.com with the subject line "Privacy Request". We respond within 30 days. For detailed information, see our GDPR Notice page.