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Retail

Customer Loyalty Mobile App

A mobile app experience that increases customer engagement with campaign, membership and notification modules.

Customer Loyalty Mobile App

Overview

We designed a mobile app combining campaign, membership and notification modules to strengthen a retail brand’s customer engagement. The aim was to increase repeat engagement and improve campaign conversion.

Solution approach

  • Delivered a native-performance experience for iOS and Android from a single Flutter codebase.
  • Gathered membership, points and campaign flows in a clean, fast interface.
  • Built personalized communication with push notifications and segment-based campaigns.
  • Provided real-time data flow with enterprise systems over a REST API.

Outcome

The app became a lasting digital channel that drives customers to engage with the brand repeatedly and strengthened campaign conversion.